Using a registered migration agent has many benefits. Registered migration agents are bound by law and the ‘Code of Conduct’ to act in your legitimate interests and give you accurate advice; they must have a good and up-to-date knowledge of Australia’s immigration law and procedures; they must manage your money in a separate account; must keep proper client records for seven years;They are authorised to represent you and must advise you about your visa outcome in a timely manner. If you risk using an unregistered agent, you will take a huge risk since your agent is not bound by any law and Code of Conduct. All our migration services are provided by registered migration agents.
Frequently asked questions
Is a Registered Migration Agent different from a Lawyer?
Yes, Registered Migration Agents are skilled people who are registered with MARA and provide immigration assistance. Lawyers are legally qualified people. Most of the work performed by agents does not require legal skills, but some does. For example, you might need an agent who is also a lawyer when you are applying to a court to review a decision to grant you a visa. Please refer here for further information.
Do I have to make an appointment before meeting my migration agent?
Do you charge a consultation fee?
We offer a free assessment service to assess your eligibility for Australian visas briefly. However, if you need a detailed report of the consultation, including your full visa assessment and full details on your options (Steps to apply, fees and charges for each option), we will charge you for this service. If you choose to proceed with us after the consultation, the fee that you paid will be credited towards the fees and costs of your visa application.
How long does it take to a decision be made on my visa application?
DIBP has different turnaround time to process different types of visas. In addition, the nature of the case is another important factor affecting the processing time. DIBP published Visa Processing Service Standard for various types of visas to be used as a guide only.
Do I need to translate my documents to English before lodging my application to DIBP?
Yes, as one of DIBP requirements, if your documents are in a language other than English, you must translate them to English using the service of an accredited translator.
I applied for a visa but my application was refused. Can Regal Migration Services help me with this?
Yes, if you are eligible to apply for a review on the decision, we can assist you in the process of appealing to the relevant tribunal. Alternatively, we may assist you with other options that you may have.